Knowledge Management Intern
At Bridgestone Mobility Solutions we are seeking a motivated and detail-oriented Knowledge Management Intern to join our Quality team for a 6-month internship at our office in Amsterdam.
Your Day-to-Day:
Collaborate with internal Process Managers and stakeholders to map and document internal processes;
Create clear and concise work instructions and standard operating procedures (SOPs);
Assist content creators in developing, reviewing and organizing knowledge articles within our internal CRM system;
Conduct research and gather information to support knowledge management initiatives;
Maintain and update knowledge management systems and databases;
Participate in team meetings and contribute to knowledge-sharing sessions;
Facilitate process and system training, based on SOP updates, as needed;
Provide administrative support to the Quality team as needed;
Analyze data related to the utilization of our internal knowledge management platform and make recommendations for improvements;
Contribute to projects related to future of work and AI implementation within the knowledge management area;
Working closely with learning teams to identify knowledge gaps and occasionally deliver training related to knowledge management.
Who are we looking for?
Currently pursuing a degree in Knowledge Management, Information Science, Business Administration, or a related field;
Strong written and verbal communication skills in English are a must;
Excellent organizational and time management abilities;
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint);
Ability to work independently and as part of a team;
Attention to detail and a proactive approach to problem-solving;
Familiarity with knowledge management systems and tools (such as Salesforce Knowledge Base, Confluence) is a plus;
Ability to analyze data related to learning penetration rates and make recommendation for improvements;
Knowledge or experience using HTML are a plus.
Let’s not forget the good stuff!:
Flexible work schedule with up to 2 days of remote working;
An adventure in the cutting-edge SaaS solutions and IT, connected car industry;
The opportunity to bring forward and experiment with ideas;
The opportunity to work in a fast-moving, innovative, and international environment;
On-the-job training;
A 6-month Internship contract.
Regular internal events & parties.
Internship allowance.
Who are we?
We are Bridgestone Mobility Solutions, and we are on a mission to move the world towards a sustainable future using data-driven mobility.
The high-value products and services we develop for fleets, original equipment manufacturers and governments make travel smoother, reduce congestion, increase accessibility, improve vehicle and road safety and cut carbon emissions.
Bridgestone Mobility Solutions is a Business Unit of the Bridgestone Corporation, a global leader in tyres and rubber, present in Europe, the Americas, Australia and Africa.
Webfleet is one of our lines of business within Bridgestone Mobility Solutions. A globally trusted fleet management solution, Webfleet analyses live data from hundreds of thousands of vehicles to help businesses boost fleet productivity, cut costs and increase safety.
Webfleet is used by more than 50,000 customers worldwide, providing them with the industry’s largest support network and the widest range of dedicated applications and integration tools.
For further information, please visit https://www.webfleet.com/es_es/webfleet/
Want to join us?
We want to meet you! Apply to say hi. Please complete the online form and attachments in English.
Do note that online technical evaluation and pre-employment screening are part of the selection process.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.