Administration Specialist (UKI Market)
At Webfleet, we’re looking for an Administration Specialist in Barcelona dedicated to our UKI customer base. Your primary purpose is to support all sales and customer-related administrative processes in the West region.
Your day-to-day:
Handle all administration related to services, from customer signature up to contract activation;
Coordinate after sales activities for existing customer database;
Coordinate customer complaint handling until resolution;
Assist the Accounts Receivable department in solving invoice or payment queries;
Actively participate in the Customer Success program to keep long term customer relations and service contract renewals after initial contract period;
Supporting the sales team located in Netherlands and Belgium, and perform as the prime point of contact for the account managers of Webfleet Solutions Fleet management products & services on contract queries;
Report directly into the Administration team leader.
Who are you?
There is no set route to become a Administration Specialist, but to be successful in this role this is the kind of profile we have in mind:
At least 2-3 years of experience in a similar role;
Understanding of business processes and the ability to improve them when required;
Confident and have experience working in a B2B environment;
Stress-resistant under pressure;
You are solution oriented and accurate person with a positive attitude;
Enjoy working in a team in an international and dynamic environment;
Excellent computer and administration/organization skills;
Understanding technical issues is an asset;
Impeccable written and verbal communication skills in English.
Why you’ll love working for us:
The chance to work in a fast moving, innovative and international team, dealing with different countries and cultures;
A company culture that likes to work hard and play hard. We like to have fun. There is no sense coming to a job everyday if you don’t like the people you work with;
Decisive actions. We don’t like to wait. It’s in our DNA to move forward. So, it only makes sense that we don’t jam the company with lots of layers. We make things happen. Quickly.
Let’s not forget the good stuff!
Working from home up to 3 days a week.
500 euros gross to set up your home office and additional monthly home office allowance
Chance to work abroad for 40 working days per year
Birthday off and volunteering time off.
Additional health and dental insurance.
100% employer funded pension scheme.
Lunch, childcare or transportation vouchers.
Unlimited access to LinkedIn Learning.
Access to Gofluent platform to learn new languages.
Free access to CALM (top mental health app).
Employee Assistance Program.
Who are we?
Webfleet is Bridgestone’s globally trusted fleet management solution. More than 50,000 businesses across the world use it to improve fleet efficiency, support drivers, boost safety, stay compliant and work more sustainably. For more than 25 years it has been empowering fleet managers with data-driven insights that help them optimize their operations.
Webfleet contributes towards the delivery of The Bridgestone E8 Commitment. This broad, global corporate commitment clearly defines the value Bridgestone is promising to deliver to society, customers and future generations in eight focus areas: Energy, Ecology, Efficiency, Extension, Economy, Emotion, Ease and Empowerment. These provide a compass to guide strategic priorities, decision making and actions throughout every area of the business.
More information at: webfleet.com. Follow us on X: @WebfleetNews and LinkedIn @Webfleet. For more information on Bridgestone corporation visit Bridgestone.com or the Bridgestone Newsroom.
Want to join us?
If that's an yes, please apply and upload your CV in English.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.