Administration Specialist Internship (Field Service DACH & Nordics)
Hello!
At Webfleet we’re looking for an enthusiastic, highly motivated and results oriented Field Service Specialist Intern in Leipzig to support our Field Service team dedicated to our DACH & Nordics customer base.
What will your role be? 🧐
You will be Reporting directly into the Field Service Team /Mentor in the following activities:
Customer facing activities, such as:
Coordination of installation planning and ensuring correct data and monitoring progress on installations;
Coordinate after sales activities for existing customer database, e.g. data care/hygiene;
Handling (minor) complaints from start to resolution;
Coordination of installations with our installation partners;
Point of contact for other departments for installation-related queries.
Process- related activities, such as:
Creating process-related documentation (process flows + descriptions);
Identifying and implementing potential process improvements.
What will it do for you?
The opportunity to build your professional portfolio in a global technology company;
You'll gain a holistic view of how an international business operates;
You'll benefit from working within a core strategic department and learning from individuals at various levels and with a variety of expertise;
Receive regular feedback on your work, with insights from an experienced team.
Who is this for?
There is no set path to becoming a Field Service Specialist Intern at Webfleet, but this is the kind of profile we have in mind:
Good communication skills: German and English;
Mandatory to be able to make a 6-month agreement with the university, with the opportunity to extend to 1 year;
Experience with process documentation (eg. flow charts + process description) + process improvement;
Strong interest in working in a B2B environment;
Ideally, some experience in a customer-facing position;
You are solution-oriented and accurate person with a positive attitude;
Enjoy working in a team in an international and dynamic environment;
Good computer and administration/organization skills;
Understanding technical issues is an asset.
Let's not forget the good stuff!
Able to work 2 days from home;
Birthday off;
Volunteering time off;
Unlimited Access to LinkedIn Learning;
Access to Gofluent platform to learn new languages;
Employee Assistance Program;
Free access to CALM (top mental health app);
Internship allowance.
Who are we?
Webfleet is Bridgestone’s globally trusted fleet management solution. More than 50,000 businesses across the world use it to improve fleet efficiency, support drivers, boost safety, stay compliant and work more sustainably. For more than 25 years it has been empowering fleet managers with data-driven insights that help them optimize their operations.
Webfleet contributes towards the delivery of The Bridgestone E8 Commitment. This broad, global corporate commitment clearly defines the value Bridgestone is promising to deliver to society, customers and future generations in eight focus areas: Energy, Ecology, Efficiency, Extension, Economy, Emotion, Ease and Empowerment. These provide a compass to guide strategic priorities, decision making and actions throughout every area of the business.
More information at: webfleet.com. Follow us on X: @WebfleetNews and LinkedIn @Webfleet. For more information on Bridgestone corporation visit Bridgestone.com or the Bridgestone Newsroom.
Want to join us?
We want to meet you! Apply to say hi. Please complete the online form and attachments in English.
Do note that online technical evaluation and pre-employment screening are part of the selection process.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.